Customers
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whg leads the way in energy efficiency with E.ON partnership
Leading Midlands’ landlord whg has announced a new partnership with E.ON to improve the energy efficiency of 250 homes in Walsall. Together with E.ON and Thrift Energy, whg is transforming customers’ homes with essential energy-efficient measures such as insulation, solar panels, and improved ventilation. These upgrades will make homes more energy-efficient, healthier, and more comfortable…
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Century-old time capsule uncovered at former hospital now on public display
A century old time capsule unearthed by developers working at the former Grade II Listed Royal Hospital in Wolverhampton is now on public display. The lead box, buried during the construction of a new wing dedicated to King Edward VII in 1912, was discovered during work by housing association whg to convert the building into…
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Changes to benefits: do you need to switch to Universal Credit?
If you are currently in receipt of benefits you may soon be asked to apply for Universal Credit. Working Tax Credit and Child Tax Credit (known as ‘tax credits’) have ended. The following benefits are also ending soon: If you are currently receiving one of these benefits, you will have to move onto Universal Credit…
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Our Head of Building Safety Alex shares his tips on how to stay safe in your home
As your Head of Building Safety, I want to take a moment to talk about something that’s really important for keeping you and your loved ones safe: fire safety. Specifically, I want to share what you should do if you ever smell something burning in your home. This isn’t meant to alarm you – it’s…
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Nightingale House at the former Royal Hospital, Wolverhampton
One and two-bedroom apartments available in Wolverhampton for people over 55 at Nightingale House, the iconic former Royal Hospital
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Unveiling our new fleet: A faster, more reliable service for customers
We’re excited to announce the replacement of our old fleet with over 230 new vehicles, ensuring we continue to provide vital services to more than 40,000 customers. These vehicles will be gradually delivered over the coming months, enabling us to provide a faster, more responsive repairs and maintenance service. Replacing our aging fleet – some…
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The whg gardening competition is back!
Got a green thumb? Whether it’s a blooming balcony, a vibrant veggie patch, or a transformed communal space, we want to see it. Enter our whg gardening competition for a chance to win up to £50! The categories are: Best Garden/Most Creative – Judges will be looking for a variety of plants in different…
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Important update: Changes to electricity meters that could affect you
The technology that switches some meters from peak to off-peak price is coming to an end soon. This means that if you have a Radio Teleswitch Service (RTS) electricity meter, your energy supplier will need to update it. What’s happening? The RTS system, which helps your meter switch between cheaper off-peak and standard peak rates,…
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How to reschedule or cancel your repairs appointment
If you need to reschedule or cancel your repair appointment please let us know. You can cancel a repair online up to 24 hours before the appointment.
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Why we are changing our reception opening hours
Our reception will be closed every Wednesday between 10am to 11am for colleague training. Our usual opening hours remain Monday to Friday, 9am to 5pm.