Customers

With the cold weather upon us, it’s more important than ever to ensure your home is safe and warm. Your annual gas safety check and the electrical check we do every few years are crucial for keeping you and your family safe, especially during these chilly months.

Winter weather can be harsh. One common problem during the cold months is frozen or burst pipes, but with a few simple steps, you can keep your home warm and your pipes safe.

Colleagues of leading Midlands landlord whg have been spreading festive cheer across the region this December by delivering hundreds of gifts and warm meals to those who need them.

Maintaining G1 and V1 ratings, as well as C1 in the new Consumer Standard We are pleased to announce that following a recent inspection by the Regulator of Social Housing (RSH), we have maintained our existing Governance (G1) and Financial Viability (V1) ratings, with the addition of a C1 in the new Consumer Standard –…

Following customer feedback we’ve brought legal challenge against a managing agent responsible for maintaining communal areas at three flat blocks in Bloxwich. Customers at the blocks reported that the standards of maintenance in their communal areas did not reflect the service charges they were paying. Our customers reported several serious issues:   These were significant…

The holiday season is here, and it’s time to deck the halls, put up the tree, and enjoy all the festive fun. But amidst all the merriment, danger can lurk. Follow these tips to ensure your Christmas is filled with joy and not unexpected surprises: Deck the halls, but don’t overload the sockets Using extension…