Customers
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TikTok star ‘Meals by Mitch’ cooks healthy meals under a fiver
Customers have been cooking alongside TikTok star Meals by Mitch as part of our new Food Matters Programme. Our six-week Food Matters programme, part-funded by Walsall’s Food for Life (FFL) programme called My Food Community, has empowered our customers with weekly practical cooking skills, social interactions, confidence building, and lots of new ideas for cooking…
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Ensuring your safety in our homes
The publication of the latest Grenfell report has reminded the country of the importance of building safety and we want to be clear that we continually work to ensure our homes are safe places for our customers to live. All our high rise blocks have been inspected and meet all current regulations and there are…
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Willenhall community garden spruced up
Green-fingered Willenhall residents have had their community garden spruced up with help from whg and Wates. Members of St Giles Community Gardening group reached out for help in improving their green space for the wider community. As part of Wates’ Community and Conservation Week, the contractor tidied up existing plants, relocated the shed, created a…
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Have your say: Customer and Communities Strategy
We are creating a new Customer and Communities Strategy and we want your views on the future of the services that matter to you. Your opinions will directly influence our strategy, so this is your chance to have a say through our online survey which is now open.
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Take a sneak peek of Nightingale House, at Wolverhampton’s former Royal Hospital
We’re thrilled to unveil a sneak peek of Nightingale House, set to become our newest wellbeing scheme, within one of Wolverhampton’s most iconic landmark buildings. The Grade II Listed former Royal Hospital had stood empty for decades after closing its doors for the final time back in 1997. Now, thanks to the work of…
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Our performance: Tenant Satisfaction Measures
We have just published the first year of our Tenant Satisfaction Measure (TSM) results, showing how we have performed over the last 12 months in a number of key areas. TSMs have been introduced by the government as part of new regulation to assess how effective housing providers are at delivering good quality homes and…
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Read the latest edition of our customer magazine
Round Your Way is our customer magazine that is sent to all our customers’ homes and is packed full of information and stories from your neighbourhood. In this edition we chat to customer Michael, the country’s oldest football striker, still scoring goals at the age of 90. We also share detail of our home improvements…
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Lifesaving defib installed at new Tamworth development
A lifesaving defibrillator has been installed at a new housing development in Tamworth, marking a first for whg. The leading Midlands’ landlord worked with developers Redrow and charity Tamworth Have a Heart to provide the new defib at Amington Gardens. The defib, which is an essential life-saving tool for anyone who is in cardiac arrest,…
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Pilot scheme to tackle diabetes in Walsall hailed a success
A two year project to tackle diabetes in Walsall has been hailed a success, with hundreds of participants seeing an improvement in their health and wellbeing. The Diabetes Matters programme, delivered by housing association whg in partnership with the NHS community diabetes service, aimed to support people in the borough who had diabetes or who…
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Changes to the way you apply for a home
We have made changes to how we allocate properties If you are looking for a home you will need to check your eligibility to reapply for properties with us. Why have you made these changes? What do the changes mean for me? Where do I find out more? Watch our short video…