Customers

  • whg charity walk smashes fundraising target

    whg charity walk smashes fundraising target

    Colleagues from across whg raised £5,000 for a local homelessness charity, smashing their £500 target. More than 40 colleagues braved freezing conditions last month and took part in Paul’s Walk- an 11-mile trek to raise money for St Basils. The charity supports young people who are homeless or at risk of homelessness in the West…

  • Alison’s social prescribing story

    Alison’s social prescribing story

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    In this blog, we speak to Alison* about how social prescribing helped her. If you would like help with your health and wellbeing, our social prescribers can work with you to create a personalised social, rather than medical, prescription. They can help you develop achievable goals, kick-start old hobbies, and connect you with community services,…

  • whg spreads festive cheer to vulnerable customers

    whg spreads festive cheer to vulnerable customers

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    Colleagues at whg have taken on the role of Santa’s little helpers to deliver festive spirit to those who may be struggling this winter. The leading Midlands’ landlord has launched its 12 Days of Christmas campaign to ensure that vulnerable families have enough food and essentials to get them through the festive period. This campaign…

  • Eligible whg customers urged to take up Household Support Fund before March closing date

    Eligible whg customers urged to take up Household Support Fund before March closing date

    As the financial pressures increase around the festive period, whg is urging eligible residents in Walsall to apply for Household Support Fund. The government grant is only available until the 31st March 2024. The Government grant, available through Walsall Council, aims to help low-income households, including families, pensioners, unpaid carers, care leavers and disabled people.…

  • Drop into our warm spaces over winter

    Drop into our warm spaces over winter

    As the days get colder and darker, we have many warm spaces where you can enjoy a hot cuppa, a slice of cake, and a friendly chat with others in your community. Even if you’re just dropping by to charge your phone, all are welcome! Our Customer Voice Team will be on hand to provide…

  • whg unveils memory tree and time capsule to commemorate 20th anniversary

    whg unveils memory tree and time capsule to commemorate 20th anniversary

    Leading Midlands landlord whg has marked the end of a year of celebrations for its 20th anniversary with a special ceremony at its head office. A new outdoor space for reflection has been created and marked with a ‘memory tree’ and a time capsule containing mementos of significant achievements since whg was formed in 2003. Colleagues…

  • Hyperfast broadband rolled out to customers

    Hyperfast broadband rolled out to customers

    Fast, low-cost broadband is being rolled out to social housing residents in Walsall, thanks to an agreement between whg and internet service provider Hyperoptic. In total 1014 households are set to have access to the ultrafast broadband services. The partnership aims to support customers who may be digitally excluded by providing an affordable broadband option.…

  • Hundreds of Diwali food parcels spread light during cost of living crisis

    Hundreds of Diwali food parcels spread light during cost of living crisis

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    whg has teamed up with a local charity for the sixth year to bring light to vulnerable families across Walsall during Diwali. Volunteers from the housing association joined the Diwali Basket Brigade to distribute food parcels to customers who may be finding it hard to feed their families. Around 600 Diwali baskets were distributed to…

  • Event tackles childhood asthma in Walsall

    Event tackles childhood asthma in Walsall

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    Families across Walsall are finding out about how to best manage their children’s asthma as part of a pilot to improve health in the borough. Parents and carers attended the event, in Bloxwich on 2 November, to share their experiences of caring for a child with asthma and discuss any concerns with healthcare professionals. The…

  • Second £300 cost of living payment rolled out ahead of winter

    Second £300 cost of living payment rolled out ahead of winter

    The second cost of living payment, worth £300, is arriving this month to help people manage mounting bills. The DWP has announced that households on means-tested benefits, such as universal credit, will receive £300 directly by 19 November, without the need to make a claim. If you are eligible, the payment will be sent out automatically…