The technology that switches some meters from peak to off-peak price is coming to an end soon. This means that if you have a Radio Teleswitch Service (RTS) electricity meter, your energy supplier will need to update it.

What’s happening?

The RTS system, which helps your meter switch between cheaper off-peak and standard peak rates, will be switched off permanently on 30 June 2025. This means your current meter will no longer work properly unless it’s upgraded.

What does this mean for you?

If you have an RTS meter, your energy supplier will contact you to replace it with a new meter before the switch-off date. This is important because without an upgrade, your heating and hot water may not work as they should after the RTS is turned off.

How do I know if I have an RTS meter?

You might have an RTS meter if:

If you’re unsure, contact your energy supplier to check. If you don’t know who your supplier is, you can find out on Ofgem’s website.

What should I do?

What if I don’t upgrade my meter?

If you don’t upgrade your meter before 30 June 2025, you might face issues like:

For more information visit Ofgem